This Privacy Policy explains how q987 collects, uses, stores, shares, and protects the personal data of Members and visitors who interact with the q987 platform at q987.org. We are committed to handling your information with the highest standards of care, transparency, and security.
q987 operates in accordance with internationally recognised data protection principles. By registering an Account or by continuing to use the q987 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Privacy at q987 is not an afterthought. These six principles govern every decision we make about how your personal data is collected, stored, and used.
q987 collects only the personal data that is strictly necessary for the purpose for which it is being collected — registration, KYC verification, payment processing, or responsible gaming compliance. We do not harvest data speculatively or sell your information to advertisers.
All personal data held by q987 is protected using TLS 1.3 encryption in transit and AES-256 encryption at rest. Access to personal data within q987's systems is restricted to authorised personnel on a strict need-to-know basis, with full access logging and audit trails.
q987 will always tell you clearly what data we collect, why we collect it, how long we keep it, and who we may share it with. This Privacy Policy is written in plain English so that Members across Karachi, Lahore, Islamabad, and Faisalabad can understand it without a legal background.
q987 recognises your right to access, correct, and in certain circumstances delete your personal data. These are not theoretical entitlements — our support team is trained to process data rights requests promptly and we respond to all such requests within 30 days of receipt.
q987 does not retain personal data indefinitely. Each category of data we collect has a defined retention period based on legal, regulatory, and operational requirements. When data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule.
q987 does not sell, rent, or trade your personal data to any third party for commercial purposes. Any sharing of data with third parties — such as payment processors or KYC verification providers — occurs solely for the purpose of delivering and securing the q987 service to you.
q987 is the operator of the online gaming and sports betting platform accessible at https://q987.org and all associated subdomains and applications (the "Platform"). q987 is the data controller in respect of personal data collected from Members and visitors to the Platform.
For the purposes of this Privacy Policy, references to "q987", "we", "us", or "our" refer to the q987 platform operator. References to "you", "your", or "Member" refer to any individual who registers an Account on q987 or who otherwise interacts with the Platform.
q987 operates under international gaming regulations and is committed to maintaining data processing standards consistent with applicable international data protection frameworks.
q987 collects personal data in the following categories, depending on the nature of your interaction with the Platform:
q987 collects personal data through the following channels:
The majority of personal data q987 holds is provided directly by you during the account registration process, KYC verification, deposit and withdrawal requests, support interactions, and when you update your account profile. You are responsible for ensuring that all data you provide to q987 is accurate, complete, and kept up to date.
When you access and use the q987 Platform, certain technical and behavioural data is collected automatically by our systems. This includes IP address logging at each login event, session duration tracking, page navigation data, device fingerprinting for fraud prevention purposes, and cookie-based analytics. This automated collection begins from the moment you first visit q987.org, whether or not you are a registered Member.
q987 may receive personal data about you from authorised third-party service providers in the following circumstances:
q987 processes personal data for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity data, contact data, login credentials |
| Age and identity verification (KYC) | Identity data, KYC documents, biometric verification data |
| Processing deposits and withdrawals | Financial data, identity data, transaction history |
| Delivering gaming and betting services | Gaming activity data, session data, technical data |
| Fraud prevention and security | Technical data, financial data, gaming activity data, IP data |
| Responsible gaming monitoring | Gaming activity data, session data, communications data |
| Regulatory compliance and AML obligations | Identity data, financial data, KYC documents, transaction history |
| Customer support and dispute resolution | Identity data, communications data, transaction history |
| Marketing communications (where consented) | Contact data, gaming activity data, marketing preferences |
| Platform analytics and improvement | Technical data, session data, anonymised usage data |
q987 processes your personal data on the following legal bases, depending on the nature of the processing activity:
The majority of data processing by q987 is necessary for the performance of the Member agreement — that is, to provide you with the gaming and betting services you have registered to use. This includes account management, payment processing, KYC verification, and delivering game results. Without this processing, q987 cannot provide the Platform services to you.
Certain data processing is required by applicable legal and regulatory obligations, including anti-money laundering (AML) requirements, age verification obligations under gaming regulations, and financial record-keeping requirements. q987 must retain specific categories of data for prescribed periods regardless of a Member's deletion request where such retention is legally mandated.
q987 processes some data on the basis of its legitimate interests as a gaming operator, where those interests are not overridden by your rights and interests. This includes fraud prevention and security monitoring, responsible gaming analytics, platform performance analytics, and internal reporting. q987 has conducted legitimate interests assessments for each such processing activity.
Where q987 relies on your consent as the legal basis for processing — principally for marketing communications and, in some jurisdictions, certain cookie-based tracking — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
q987 does not sell, rent, or trade your personal data. We share personal data with third parties only where necessary and only in the following circumstances:
q987 engages third-party service providers who process personal data on our behalf as data processors. These include KYC and identity verification providers, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay), fraud detection and cybersecurity services, cloud hosting and data infrastructure providers, and customer support platform operators. All such providers are bound by data processing agreements that restrict their use of your data to the specific purpose for which it was shared.
q987 may be required to disclose personal data to regulatory authorities, law enforcement agencies, financial intelligence units, or courts where required to do so by applicable law or by order of a competent authority. Such disclosures are made only to the extent required and q987 will take reasonable steps to notify affected Members where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of q987's business, personal data held by q987 may be transferred to the acquiring entity as part of that transaction. q987 will take reasonable steps to ensure that the receiving entity is bound by privacy obligations consistent with this Privacy Policy.
q987 may share your personal data with third parties in circumstances not described above where you have given your explicit, informed consent to such sharing. You may withdraw this consent at any time by contacting the q987 support team.
q987 uses cookies and similar tracking technologies on the Platform to support essential functionality, improve your experience, and gather analytics data. The following categories of cookies are used:
These cookies are essential for the Platform to function correctly. They manage your login session, maintain your PKR Wallet state across pages, support CSRF protection, and enable the core gaming and betting features. These cookies cannot be disabled without impairing Platform functionality.
q987 uses analytics cookies to understand how Members navigate the Platform, which features are most used, and where technical issues may be occurring. Analytics data is aggregated and anonymised wherever possible. These cookies help us improve the q987 experience for players across Pakistan.
Certain cookies and device fingerprinting technologies are used by q987's fraud prevention systems to identify unusual account activity, detect duplicate account creation, and protect the Platform against automated attacks. These cookies are necessary for the security and integrity of the Platform.
These cookies remember your Platform preferences, such as language settings, display preferences, and responsible gaming reminder configurations, so that you do not need to re-enter them on each visit.
q987 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by law or regulation. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account plus 5 years after closure | AML / regulatory obligation |
| KYC documents | Duration of account plus 5 years after closure | Legal obligation |
| Financial transaction records | Duration of account plus 7 years after closure | AML / financial records law |
| Gaming & betting history | Duration of account plus 3 years after closure | Regulatory and dispute resolution |
| Support communications | 3 years from date of correspondence | Legitimate interests / dispute resolution |
| Technical / device logs | 12 months from collection | Security and fraud prevention |
| Marketing consent records | Until consent is withdrawn plus 3 years | Legal obligation to demonstrate consent |
Following the expiry of the applicable retention period, personal data is securely deleted from q987's systems or irreversibly anonymised so that it can no longer be attributed to any individual.
q987 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. q987 cannot warrant the absolute security of data transmitted to or from the Platform. In the event of a data breach that poses a material risk to Members, q987 will notify affected individuals and relevant authorities in accordance with applicable obligations.
As a data subject, you have the following rights in relation to the personal data q987 holds about you. To exercise any of these rights, please contact our support team at [email protected]. q987 will respond to all data rights requests within 30 days of receipt.
You have the right to request a copy of the personal data q987 holds about you, together with information about how that data is being processed. This is commonly known as a Subject Access Request (SAR).
You have the right to request that q987 corrects any inaccurate personal data we hold about you, or completes any incomplete personal data, without undue delay.
In certain circumstances, you have the right to request that q987 deletes the personal data we hold about you. This right is not absolute — q987 may be required to retain certain data for legal, regulatory, or legitimate business reasons as described in Section 8.
You have the right to request that q987 restricts the processing of your personal data in certain circumstances — for example, while a correction request is being assessed or where you have objected to processing and the outcome is pending.
Where q987 processes your personal data by automated means on the basis of your consent or contract performance, you have the right to receive that data in a structured, commonly used, machine-readable format.
You have the right to object to q987's processing of your personal data where that processing is based on legitimate interests. You also have an absolute right to object to the use of your personal data for direct marketing purposes at any time.
Where q987 processes your personal data on the basis of your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.
q987 is strictly an adult platform. The Platform is not directed at, and must not be used by, any person under the age of 21. q987 does not knowingly collect personal data from individuals under 21 years of age.
Where q987 has reasonable grounds to suspect that a registered Member is under 21, the Account will be suspended immediately pending age verification. If age verification confirms that the Member is under 21, the Account will be permanently closed, all deposits returned to the verified payment source, and all winnings or bonus balances forfeited.
q987's responsible gaming programme relies on the analysis of Member account data to identify patterns that may indicate problem gambling behaviour. This includes monitoring session frequency and duration, deposit frequency and escalation patterns, wagering volume relative to deposit amounts, and self-reported responsible gaming tool usage.
Where q987's responsible gaming systems identify a Member as potentially at risk, we may take protective action including applying deposit limits, displaying reality check notifications, or suspending the account pending a welfare review. This data processing is carried out on the basis of q987's legitimate interests in protecting Member welfare and our regulatory obligations as a responsible gaming operator.
Data processed for responsible gaming purposes is handled with the highest level of sensitivity and is accessible only to q987's designated responsible gaming compliance team. It is not used for marketing profiling or shared with third parties outside of regulatory reporting obligations.
Members who wish to use q987's responsible gaming tools — including deposit limits, session time reminders, and self-exclusion — can access these features through their Account settings or by contacting our support team. More information is available on our Responsible Gaming page.
q987 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — that is, where they significantly alter how we collect, use, or share your personal data — q987 will provide advance notice to Members via email to the registered address and/or via a prominent notice on the Platform.
The "Last Reviewed" date at the top of this Policy will be updated each time a revision is made. Your continued use of the q987 Platform following notification of any material change constitutes your acceptance of the revised Privacy Policy. If you do not agree to any amendment, you should cease using the Platform and may request account closure in accordance with the Terms and Conditions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how q987 has handled your personal data, please contact our dedicated privacy team using the details below:
Please include your registered username, a clear description of your request or concern, and any relevant reference numbers in your communication. For data rights requests, our team may need to verify your identity before processing your request to ensure we do not disclose personal data to an unauthorised person.
If you are not satisfied with q987's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority applicable in your jurisdiction.
q987 is Pakistan's trusted gaming platform — fast PKR payments, certified fair games, and a privacy framework built to protect every Member from Karachi to Peshawar. Adults aged 21 and above are welcome.
21+ only. This Privacy Policy governs all data processing by q987. q987 operates under international gaming regulations. Play responsibly.