At q987, we firmly believe that gaming should be entertaining — a fun way to enjoy cricket betting, live casino, Callbreak, and slots from wherever you are in Pakistan. But we also know that for some people, gaming can become a problem. That is why responsible gaming is not just a section on our website — it is built into everything we do.
Whether you are a first-time Member in Karachi or a seasoned player in Lahore, q987 provides you with the tools, information, and support to keep your gaming experience positive, controlled, and well within your personal limits.
q987 is strictly for adults aged 21 and above. Age verification is mandatory for all Members.
Every verified q987 Member has immediate access to these responsible gaming tools directly from their Account dashboard. No waiting, no forms — just protection when you need it.
Set a daily, weekly, or monthly cap on how much PKR you can deposit into your q987 account. Once your limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately; increases carry a mandatory 24-hour cooling-off period before they apply.
Define a maximum net loss amount over a set time period — daily, weekly, or monthly. When your loss limit is reached during any active session, q987 will automatically prevent further play for the remainder of that period. This tool is particularly useful for members who want to protect their bankroll during a losing run.
Set a maximum duration for each gaming session on q987. When your chosen session time is up, you will be automatically logged out and prompted to take a break. You choose the interval — whether it is 30 minutes or 3 hours — and q987 enforces it without exception.
Reality check notifications pop up at regular intervals during your gaming session — showing you exactly how long you have been playing and your net balance for that session. These gentle reminders help you stay aware of time passing and money spent, so you can make an informed decision about whether to continue.
Need a short break from gaming without committing to full self-exclusion? A cooling-off period lets you pause your q987 account for a defined period — from 24 hours up to 6 weeks. During a cooling-off period, your account is suspended, deposits are blocked, and marketing communications are paused. Your account reactivates automatically at the end of the period.
Self-exclusion is q987's most powerful responsible gaming tool. It allows you to exclude yourself from the Platform for a minimum of 6 months or permanently. Self-exclusion is processed instantly upon request and cannot be reversed during the selected period — even at your own request. Your data is flagged to prevent re-registration attempts.
Activating any responsible gaming tool on q987 takes less than two minutes. Here is exactly how to do it from your account dashboard.
Visit q987.org and log in using your registered email address and password. All responsible gaming tools are available only to verified Members with an active account.
Click on your username or profile icon in the top-right corner of the Platform. From the dropdown, select "Account Settings" to access your full account management panel.
Within Account Settings, locate the "Responsible Gaming" tab. This section contains all available tools: deposit limits, loss limits, session time limits, reality checks, cooling-off periods, and self-exclusion options.
Choose the tool you wish to activate, set your desired limit or period, and confirm your selection. Reductions apply immediately. For cooling-off and self-exclusion, the restriction is enforced the moment you confirm — with no reversal possible during the active period.
If you cannot access your account settings or need immediate assistance — for example, if you need self-exclusion applied right now — contact the q987 support team at [email protected]. Our team is available around the clock and will process your request immediately.
q987 offers multiple self-exclusion durations to match the level of support you need. All options are applied instantly and cannot be reversed during the active period.
Your account is locked for 6 months. All deposits are blocked, bonuses are cancelled, and marketing is suspended. After 6 months, you must contact support to reactivate — reactivation is not automatic.
A full year of account suspension. Particularly recommended for Members who feel their gaming has become a persistent problem over several months. Reactivation requires a written request and a mandatory 7-day waiting period.
A long-term exclusion for Members who need sustained distance from gaming. Account reactivation after 5 years requires identity re-verification and a responsible gaming assessment by our welfare team.
Permanent exclusion is irreversible. Your account is closed, personal data is flagged to prevent re-registration, and any remaining balance is returned to your verified payment method. This option is final — it cannot be undone under any circumstances.
Problem gambling does not always look the same for everyone. Some signs are obvious; others are easy to dismiss or rationalise. If you recognise any of the following patterns in your own behaviour — or in someone you know — it may be time to take action.
Chasing losses. Continuing to bet or play in order to win back money you have already lost, often increasing bet sizes in the process.
Gambling with money you cannot afford to lose. Using funds set aside for rent, groceries, school fees, or other essential expenses to fund gaming activity.
Hiding your gaming from family or friends. Feeling the need to be secretive about how much time or money you spend on gaming platforms.
Unable to stop when you want to. Intending to stop after a short session but finding yourself unable to log out until much later — or not at all.
Gambling to cope with stress or emotions. Turning to betting or gaming as a way to escape anxiety, depression, loneliness, or boredom rather than for entertainment.
Neglecting responsibilities. Missing work, ignoring family commitments, or withdrawing from social activities in Lahore, Karachi, or Islamabad because of time spent gaming.
Borrowing money to gamble. Taking loans, using credit cards, or asking friends and family for money specifically to fund gaming activity.
Honest answers to these questions can help you assess whether your gaming at q987 or anywhere else is still under healthy control. If you answer "yes" to two or more, we strongly encourage you to reach out to our support team or activate self-exclusion immediately.
All q987 Members must be aged 21 or above. Age is verified during the KYC process — no exceptions.
q987 operates a zero-tolerance policy towards underage gaming. Pakistani law and our own platform rules are clear: gaming is strictly for adults aged 21 and above. Every person who registers a q987 account must complete identity and age verification as part of the Know Your Customer (KYC) process before any deposits or gameplay are permitted.
Age verification at q987 requires submission of a valid Pakistani CNIC (Computerised National Identity Card) or passport. Our verification system cross-checks your date of birth against your submitted document and, in some cases, runs a biometric liveness check. Accounts where the Member cannot verify they are 21 or older are permanently closed and any deposits are returned.
q987 strongly encourages parents and guardians to make use of parental control software and to keep their gaming account login credentials strictly private, to prevent any minor from accessing the q987 Platform. If you believe a minor has registered an account, contact [email protected] immediately.
q987's commitment to responsible gaming goes beyond simply providing tools. As a platform trusted by players across Pakistan — from Faisalabad to Peshawar — we hold ourselves to a higher standard of player welfare. Here is what we pledge to every Member.
Responsible gaming at q987 is monitored by a dedicated compliance team that reviews Member account behaviour for indicators of problem gambling. Where our systems flag a potential concern, our team may proactively reach out to the Member and, where necessary, apply protective account restrictions.
q987 aligns its responsible gaming framework with internationally recognised standards for online gaming operators, including guidance from responsible gaming bodies active in regulated markets worldwide.
q987 does not send bonus offers, promotional SMS messages, or marketing emails to Members who have activated any responsible gaming restriction, are in a cooling-off period, or have been identified as potentially at risk.
q987's responsible gaming monitoring system analyses account activity patterns — session frequency, deposit escalation, loss chasing behaviour — and triggers a welfare review whenever thresholds are crossed.
When a Member requests self-exclusion, q987 applies it without delay. We do not use cooling-off prompts or counteroffer bonuses when a Member wishes to self-exclude — the request is processed instantly, unconditionally.
Any Member who contacts q987 support expressing concern about their gaming will be provided with information about responsible gaming resources and support options, regardless of their account status.
q987 enforces its 21+ age policy through mandatory KYC verification for all Members, with no exceptions made for small deposit amounts or promotional accounts.
Every responsible gaming tool on q987 — from deposit limits to permanent self-exclusion — is provided free of charge to all Members. There are no fees, no waiting lists, and no bureaucratic delays.
The majority of q987 Members enjoy cricket betting, slots, Callbreak, and live casino as a form of leisure without any issues. These practical habits help keep it that way.
Decide in advance exactly how much PKR you are comfortable spending in a given week. Treat that amount the same way you would a cinema ticket or a dinner out — once it is spent, the session is over. Never exceed your pre-set budget.
q987 offers entertainment — not a reliable income stream. Approach every cricket bet or slot session as a leisure activity. Winnings are a bonus, not an expectation. As soon as you start viewing gaming as a way to solve financial problems, stop and step back.
Long, uninterrupted gaming sessions are where responsible habits break down. Use q987's session time limits and reality check features to enforce regular breaks. Step away, have a chai, and return only if you genuinely still want to play — not because you feel compelled to.
Chasing losses is one of the clearest signs that gaming has moved beyond entertainment. If you have hit your loss limit or have been on a losing run, stop for the day. Continuing to bet in the hope of recovering losses almost always makes the situation worse.
q987 is Pakistan's trusted gaming platform — and responsible gaming is at the heart of everything we do. Log in to your account today to review your current limits, or explore our other games and sports betting options.
21+ only. If gaming is causing you distress, please use q987's self-exclusion tool or contact [email protected] immediately. Play responsibly.